I still have not heard a single word about our order and we have been charged, was told it would be here in two weeks and clearly that is not the case. I email daily and nothing or no response. I need to hear back from someone today.
314.963.0880. If I do not hear from someone I need to cancel the order!
Dear Allison,
Thank you for contacting. We have emailed you several times at allison@partiesandprops.com but no reply. There may be some problems of the mailbox. Due to Chinese new year holiday, all craftsmen were on the holiday. They were back to work and are making the dragon most beautiful for you.
It need time to finish, for it is made by hands to have most value. If you need to receive it urgently, could it be the following very beautiful handmade dragon instead?
They can be sent out within 3 days. Do you love them? Feel free to let us know which one you love most.
Could you email us the words that need to be customized on the flag? Then the flag can be specially made and will be delivered to you altogether.
Feel free to let us know how to help you most. For your happiness are our highest aim. We will be happy to assist you anytime.
Have a great day!
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