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I just read the email where it stated on January 8, 2026 that my package was mailed. I tried to use the tracking number of jcy1229142959dh that was provided in the email and used the tracking app that was recommended to me. When I put in the number, it said that the number was not useable. Could you please check into it?
Thank you
Lynn McCrary

Dear Ms. McCrary,

Thank you for letting us know. Glad to help. Here is the screenshot of the tracking information:

It shows that the parcel has arrived at your local express office and is being delivered. Normally, it can be received by you within the next 2 days. Please keep in touch.

If you have any question or need any assistance, feel free to let us know. We will try our best to assist you all the time!

Wish you a wonderful weekend!

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