Ask: Can you check my orders status and send me the accurate tracking number as the one you sent is not valid
Instant Answer: I'm here to assist you with your order status and tracking number.
To better assist you, could you please provide your order number or the receiver's name? This information will help us to check the delivery status and provide you with the accurate tracking number .
Once we have your order details, we will be able to update you promptly on your order status and ensure you receive the correct tracking information.
We understand the importance of timely and accurate updates for your orders, and we aim to provide the best possible service to ensure your satisfaction.
Dear Valentina,
Thank you for your contacting. Sorry for the late reply. I was away from the office for a few days due to unforeseen circumstances. I sincerely apologize for any concern and inconvenience this may have caused you.
We confirm that your first package is in transit and the teapot and pillow are also being processed by the express company. Here is the screenshot of the tracking information:
Normally, the package can be received by you within the next 5-7 days. Please keep in touch.
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