Ask: Order Number:
C202412161217 .
I ordered the item on 16th of december.
The order status remains in "Order Processing and Payment Received".
Can you please inform me when can I expect the delivery of my order? Many thanks and regards
Instant Answer: Thank you for reaching out regarding the status of your order.
I'm pleased to inform you that your order can be expected to be delivered by the end of February.
Your item is currently in the final stages of processing, and once the express service resumes, we will expedite the shipping to ensure that your order reaches you as quickly as possible .
Please rest assured that we are prioritizing your order, and we understand the importance of timely delivery.
I would also like to note that due to the Chinese New Year holiday, there was a temporary suspension of express delivery services, which may have affected the processing timeline of your order.
However, regular delivery services are set to resume within 3 days .
You will be provided with a tracking number for your shipment as soon as it becomes available.
If there is anything else I can assist you with, please do not hesitate to ask.
We look forward to your satisfaction with our service and product.
